Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- JSAnonymous, Eastlake, OHCustomer since Dec 2010
“Excellent prompt service, whenever I have asked about making policy changes they have had new prices for me within the hour instead of within days like their competitors have in the past. Basu Insurance Group cut my homeowners insurance in half for the same coverage when I first switched to them.”
- LSAnonymous, Timberlake, OHCustomer since Jun 2023
“I am so thankful that my neighbor referenced you to me a few years ago.
Anytime I have called you and your staff, I felt as if I have been a client for many years! I know you and your team are looking out for me. Thank you.” - MMMatthew M., Mentor, Ohio
- DBAnonymous, Cleveland, OHCustomer since Dec 2022
“The agents in office staff are always kind and professional. The response time to questions and issues is amazing. They go out of their way to accommodate the needs of their customers.”
- DHAnonymous, Eastlake, OHCustomer since Apr 2014
“It’s simple. You’re friendly and honest, do the work expected from a business, and are part of the community I’ve grown up and currently live in.”
- TVAnonymous, Kirtland, OHCustomer since Feb 2010
“Always helpful and easy to work with ”
- FRAnonymous, Painesville, OHCustomer since Jul 2016
“Bosu has done a great job managing our insurance needs and keeping us informed of how we can save money.”
- PUAnonymous, Wellington, OHCustomer since Apr 2022
“Friendly service, they do all the tedious work by comparing your options and recommending what best suits your needs.
We like the ease of calling John to get direct answers to any questions. No robots or calls to an out of country call center.” - VRVlasta R., Mentor, Ohio
- MEParma, OHCustomer since Jan 2025
“Your communication was honest and your team went above & beyond. Definitely something that we all feel at times is lost as consumers. All communication was very friendly, informative and honest! ”
- RSAnonymous, Willowick, OHCustomer since Jul 2020
“Every one I have dealt with is completely transparent, patient, friendly and cheerful. It is very apparent that they do what ever they can to help you, regardless of the size of your problem. They never make you feel like you should know better. I appreciate that.”
- RDAnonymous, Eastlake, OHCustomer since May 2013
“We have had Bosu for many years and I have recommended family and friends who also have had nothing but pleasant experiences. Always the best rates and the Agents take their time with you to ensure you have no questions when you hang up. ”
- JSAnonymous, Painesville, OHCustomer since Jul 2006
“Took the time to go over my current policies to make sure I was happy with existing coverage and to try to give as close to apples with apples for comparison so I could make the best decision for my coverage and premium. ”
- DPDawn P., Mentor, Ohio
“Excellent personalized service. Quick response time and very knowledgeable.”
- AKAnonymous, Newbury, OHCustomer since Jan 2020
“I am happy that when I contact your office there is a cheerful helping person there to assist me and that I am not told to go to some website. My inquiries are answered promptly.”
